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Telehealth Visit

Have a Scheduled Telehealth Visit?

Please click on the box below 10 minutes prior to your scheduled visit and follow the instructions to meet with your provider.

We highly recommend using a smart phone or mobile device so it’s easier to move the camera around should the doctor ask you to.

Start a Telehealth Vist

 

At Orthopedic + Fracture Specialists we’re constantly looking for ways to best serve our patients during the COVID-19 pandemic. We are pleased to now offer Telehealth (video visits) with our providers, so you can be evaluated by a Specialist in the comfort and safety of your own home.

To schedule a call with a Physician or an Advanced Practitioner, call 503.214.5255

To schedule a call with a Physical Therapist or Certified Hand Therapist, call 503.906.4323

Please contact our office at 503.214.5200 should you have any questions or concerns. 

 

Basic Troubleshooting tips can be found here: doxy.me-troubleshooting

Test your connection prior to your call click here: PRE CALL TEST

Most common issues

How to enable camera and microphone access in Safari
Max avatar
Written by Max
Updated yesterday

Safari will ask you to allow Doxy.me access to your device's camera and microphone each time you sign in or refresh the page.

How to re-enable the camera and microphone on your MacBook & iMac

  1. Open Safari Preferences. 
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2. Navigate to Websites .
3. Go to Camera and Microphone tabs.
4. Change access to Allow .
5. Restart Safari. 

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Allow Camera Access to Safari - iPhone/ iPad/ Mac

Camera Not Working
 
Written by Brandon Welch
Updated 04-06-2020


Safari browser privacy settings require you allow permission for doxy.me and other sites to access your camera. You may need to manually allow doxy.me, especially if you accidentally denied permission.

Give permission to access to your camera
You may need to go into account settings on your device and manually grant permission for Doxy.me to access your camera.

On a iPhone or iPad:

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On a desktop:

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If you still have issues, make sure you are on the latest OS and restart your computer.

Screen share on MacOS

How to enable screen sharing in your macOS settings
Max avatar
Written by Max
Updated over a week ago

macOS Catalina introduced new security features, and as a result you may need to update your System Preferences to allow screen sharing with Doxy.me in your browser. 

How to enable screen sharing

  1. Open System Preferences (cmd + space)
  2. Open Security & Privacy and scroll down to Screen Recording
  3. Make sure your preferred browser is checked, and you'll be prompted to restart the browser.  
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